Effective Date: [Insert Date]

Welcome to River Valley Dental Clinic (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.rivervalleydental.ca] (“Site”) and use our services.

1. Information We Collect

a. Personal Information

We may collect the following personal information from you:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Insurance information
  • Health history and medical conditions

b. Non-Personal Information

We may also collect non-personal information that does not identify you individually, including:

  • Browser type and version
  • Device type
  • Operating system
  • IP address
  • Referring website
  • Pages visited and time spent on our Site

2. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you fill out forms, schedule appointments, or contact us through our Site.
  • Automatically: Through cookies and similar technologies when you visit our Site.
  • From third parties: Such as insurance providers and healthcare partners.

3. Use of Your Information

We use your information for the following purposes:

  • To provide dental services and manage your appointments
  • To process insurance claims and billing
  • To communicate with you regarding your treatment and our services
  • To improve our services and website functionality
  • To comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and appointment scheduling.
  • Insurance Companies: To process claims and payments.
  • Healthcare Providers: When necessary for your treatment.
  • Legal Authorities: When required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small files placed on your device that help us understand how you use our Site. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measure is entirely foolproof, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Restriction: Request the restriction of processing your personal information.
  • Objection: Object to the processing of your personal information.
  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at (506) 738-8449.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. Your continued use of our Site after any changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

River Valley Dental Clinic

3636 Westfield Road, Suite A
Saint John, New Brunswick
E2M 7P3
Canada

(506) 738-8449

Thank you for trusting River Valley Dental Clinic with your dental care and personal information. We are committed to protecting your privacy and ensuring a safe and secure experience on our Site.